Unlocking Captcha in Google Apps
June 29, 2009Posted by: Ben
We recently were having trouble with a Blackberry (on Verizon) and adding a Google Apps account. We were 100% we had the password right, but we kept getting a kickback on authentication. What was the problem? Captcha.
In order to unlock your Captcha authentication (triggered by failed login attempts), go to http://google.com/a/yourdomain.com/UnlockCaptcha. There, you will be able to enter a captcha code once and then your account will no longer require it. As soon as we unlocked it, our troublesome blackberry account installed with no issues!
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